We work in teams because we are striving to reach a common goal, a goal that is too complex, challenging or large to be achieved alone.
Without clarity, we are fumbling in the dark. Teams may be disengaged or ‘floating’, and continue to do what they’ve always done, without much success. This has become even easier with the increase in virtual working limiting overall visibility or awareness of what a team is working on.
We are not able to perform well and be recognised for doing so unless we know what others are expecting of us. According to Gallup: “Clarity of expectations is perhaps the most basic of employee needs and is vital to performance.”
Clarity is therefore a major contributor to achieving team flow. Teams need a clear and common goal to aim for. At an individual level people need clarity of responsibility; to be clear on what is expected of them in their role, and how their role contributes to the team goal.
Gallup research has found that “knowing what’s expected” from us at work can correlate with productivity gains of 5-10%. It has also found that within productive teams, individuals are more likely to agree with the statement “I know what is expected of me at work”.