Jane Dutton, co-founder of the Center for Positive Organisations at the University of Michigan, writes:
“The key to transforming the workplace experience is to build and nurture high-quality connections, people feel more open, competent and alive”
This enhances the quality of team collaboration and relationships, helping to reduce stress as people work as a collective, high performing unit. Dutton’s research has also found that organisations with high levels of respect enhances both individual and collective creativity. By fostering openness and acceptance, people are more likely to share their ideas and are more motivated to contribute collectively, learning from each other.
Respect also has a positive impact on retention. Writing in Harvard Business Review, assistant professor of management at Marquette University, Kirstie Rogers says:
“A respectful workplace brings enormous benefits to organisations. Employees who say they feel respected are more satisfied with their jobs and more grateful for – and loyal to – their companies. They are more resilient, cooperate more with others, perform better and more creatively and are more likely to take direction from their leaders”
Such a positive energy leads to reduced conflict and improves wellbeing by engendering a happy work environment. Getting it wrong is damaging to performance…
48% of workers who feel they are being treated disrespectfully intentionally decrease their work effort…
…38% deliberately decrease the quality of their work